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Web Promotion Strategies - Best Deal

When visitors find the product they were looking for, they will evaluate the deal. If they perceive the deal to be worthwhile, they will buy the product and the store achieves its goal. 

Creating Value

The key ingredients to a positive outcome is the perception of value.  Below is a list with four steps that affect the value creation in a positive or negative way. Each of these steps is important and can make or break a sale. 

Step

Positive Impact

Negative Impact

1. Core product or service
  • product features

  • product quality

  • ease of use

  • emotional, social and spiritual benefits from product 

  • lacking product features

  • perception of poor quality

  • complex product

  • bad, unethical, asocial product associations 

  • price

2. Support
  • on-time delivery

  • warranties

  • payment options

  • store access

  • information access

  • stock outs and delivery delays

  • inflexible rules

  • complex support

  • waiting lines

  • system failures

3. Company interaction
  • excellent treatment

  • friendliness

  • helpfulness

  • courtesy

  • timeliness

  • rudeness

  • lack of caring

  • mistreatment

  • disgruntlement

  • unresponsiveness

4. Emotional
  • respect

  • appreciation

  • recognition

  • feeling of value

  • listening

  • confusion

  • frustration

  • disappointment

  • neglect

Creating Value on the Web

The four steps apply not only to general products or services, they also apply for products or services on the web:

Step

Positive Impact

1. Core product or service
  • type and quantity of content

  • quality of site content

  • emotional, social and spiritual benefits from web site

2. Support
  • easy navigation and search functionality

  • easy and safe e-commerce

  • fast loading times

  • no special plug-ins needed

3. Company interaction
  • excellent treatment, friendliness, helpfulness, courtesy

  • timeliness

4. Emotional
  • respect, appreciation, recognition, feeling of value, listening

Following the four steps to create value for web content leads to the last step in the web promotion process before visitors will buy.

Get Help

Give us a call or send us an email so we can help you position your business in cyberspace. . 

Continue reading about web promotion strategies

  1. Web promotion strategies - Overview

  2. Do you offer what visitors are looking for?

  3. Can visitors find you? 

  4. Once visitors find you, are they entering your store?

  5. Once visitors are in your store, can they find what they are looking for?

  6. Once visitors find what they want, do they believe they get the best deal? 

  7. Once visitors trust your deal, can they afford it?

 

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